FAQ Frequently Asked Questions

Check-in begins at 15:00, and check-out ends at 11:00.
* Times may vary depending on the plan. Please check your plan details.

Yes. Please send baggage to the hotel's address below. Make sure to write your name (the name under which the reservation was made) and your arrival date in the description field of the delivery slip.
YAWN YARD Kouri Island reception desk
1837 Kouri, Nakijin Village, Kunigami District, Okinawa Prefecture 905-0406 Japan
Tel: 0980-56-1128

Guests staying in (sea) rooms: There is space to park one car in front of your yard. For additional cars, please use the P2, which is a shared parking lot in the (hill) area. Reservations are not required.
Guests staying in (hill) rooms: Please use the P2 parking lot.
* Please note that parking is limited and reservations are not accepted.

We do our best to accommodate requests regarding allergies. Please contact us by phone (Tel.0980-56-1128) or email us at least three days before your stay to let us know your requirements.

We offer the following amenities and other items for children. Supplies are limited, so please let us know in advance if they are required.
Amenities: Room wear for children (two sizes), toothbrushes
Other items (examples): baby chairs, children's dishes, spoons, and forks, floaties, potty training seats

We make every effort to make your room as free of insects as possible when we clean it before your arrival. We also put insecticide and bug repellers in your room for use if required.

Please check here for information on how to get to the hotel from the airport.

We can give you instructions by phone (Tel.0980-56-1128) once you arrive on Kouri Island.

Sorry, but we do not offer any transportation service. We will help you make arrangements with a taxi or some other alternative service. If you would like us to do that, please ask.

Check-in begins at 15:00, and check-out ends at 11:00.
*Times may vary depending on the plan. Please check the plan details.

Please phone (Tel.0980-56-1128) us to let us know your expected time of arrival. If your reservation includes dinner, please be aware of the time that dinner is due to be served. And remember that watching a beautiful sunset from the yard is one of YAWN YARD's features. If this is your first visit, we recommend that you check in before sunset.

Yes. If checking in at the room is problematic, you are welcome to check in at the reception desk.

Yes, that is possible for 4,000 yen per hour. However, it may not be possible depending on room availability. If you would like to do this, please inform the reception desk in advance.

We can store your baggage during our reception hours, which are currently from 7 a.m. to 10 p.m. Unfortunately, we do not take care of cash or valuables.

Yes. Please send baggage to the hotel's address below. Make sure to write your name (the name under which the reservation was made) and your arrival date in the description field of the delivery slip.
YAWN YARD Kouri Island reception desk
1837 Kouri, Nakijin Village, Kunigami District, Okinawa Prefecture 905-0406 Japan
Tel: 0980-56-1128

Guests staying in (sea) rooms: There is space to park one car in front of your yard. For additional cars, please use the P2, which is a shared parking lot in the (hill) area. Reservations are not required.
Guests staying in (hill) rooms: Please use the P2 parking lot.
* Please note that parking is limited and reservations are not accepted.

We make every effort to make your room as free of insects as possible when we clean it before your arrival. We put insecticide and bug repellers in your room for use if required.

Normally, we clean every day. Please tell the staff if you don't need us to clean the room. Even if you've requested no cleaning, we normally clean once every three days to maintain proper hygiene.

Sorry, but we ask that you not bring pets with you to the hotel.

Sorry, but we do not have any handicap room.

Yes. We provide WiFi in our guest rooms. Feel free to use it.

Yes, there is one of each in the reception desk building. If you would like to use them, please inform us using the internal phone line or tell our staff.

Smoking is prohibited throughout the entire hotel grounds. However, there is a smoking area in the reception desk building.

Pools can be used year-round. However, it may get chilly in autumn and winter depending on the weather.

No. For safety reasons, please refrain from lighting fireworks inside or outside, including the hotel building, guest rooms, and in the vicinity of buildings used by guests.

Sorry, but we do not offer spa, beauty care, or massage services.

Yes. You can stay at the hotel with a helper dog. However, please note that we do not provide special items or facilities for feeding and maintaining the hygiene of helper dogs.

Yes, we can handle that. Please request this by phone (Tel.0980-56-1128) or email at least five days before your stay.

Yes, we can do that. Please request this by phone (Tel.0980-56-1128) or email.

No, you cannot make a reservation on the spot (on the very day you want to stay at the hotel). Please make your reservation at least three days in advance.

We charge the following cancellation fees if you cancel.
20% for cancellations made 14 to 6 days prior to your stay, 70% for cancellations made 5 to 4 days prior to your stay, and 100% for cancellations made 3 days or less prior to your stay.
* Cancellation fees may vary depending on the plan. Please check the plan details.

Please check that the email address you gave us when you made your reservation is correct. Please also check that the confirmation email hasn't been put into your spam folder. If you are using a mobile phone email address, some messages may not be received due to restrictions on which domains you can receive email from. Please contact the hotel by phone (Tel.0980-56-1128) if you would like to have the email resent or if you want to confirm your reservation.

Please let us know in advance if you would like adjacent rooms. However, such rooms may not always be available. Connecting rooms may also be available.

In addition to cash, we accept payment by the following methods:
Credit cards: Visa, Mastercard, American Express, JCB, Diners Club, and Discover. Electronic money: Transportation IC cards, iD, and QUICPay. QR codes: PayPay.

We can issue you a receipt for payments made directly at the hotel. However, we cannot issue receipts for payments made in advance on travel websites and the like. In those situations, please ask the travel website or other service you made the reservation with about getting a receipt.

Guests cannot stay at the hotel when a storm approaches with winds expected to reach or exceed 25 meters per second. Kouri Bridge could be closed, and there could be power failures for long periods of time. The hotel will shut down in order to priortize the safety of our guests.
* We will notify you in advance by email or phone if we are going to shut down.

We will discuss with you whether you want a full refund on the portion of your stay that you do not use or you would prefer to have us refer you to similar accommodations on the island.

The hotel would operate using emergency power until the power was restored. When operating on emergency power, we may have to fix the temperature in guest rooms.

Yes, you can. You may incur a cancellation fee in some situations, so please check with us by phone (Tel.0980-56-1128) or email regarding the details.

We do our best to accommodate requests regarding allergies. Please contact us by phone (Tel.0980-56-1128) or email us at least three days before your stay to let us know your requirements.

No. Only guests staying at the hotel can dine at the hotel.

Breakfast is served between 7:00 and 10:00, and dinner is served between 17:30 and 21:00. We will bring you your meals at the time of your choice (in 30 minute slots).

Please notify us of any changes in your meal plan at least three days in advance of your stay.
*Changes to vegan meal plans must be made at least seven days in advance.

While the people in your party can select different meal plans for breakfast, they cannot select different meal plans for dinner. We ask for your understanding in this matter, and apologies for any inconvenience this may cause.

Please check here for information about guest room facilities and amenities.

Guest rooms come with hair dryers. We also offer curling irons (two-way curlers and straighteners).

We provide three sizes of room wear for adults, and two for children.

The Ryukyu limestone counter faucet provides soft water. Guest rooms also come with electric kettles, allowing you to boil water if needed.

Yes, we have a range of different items that can be borrowed. Feel free to ask if you need something.

No, we do not offer swimsuits for rent. Please bring your own swimsuit for the pool.

We offer the following amenities and other items for children. Supplies are limited, so please let us know in advance if they are required.
Amenities: Room wear for children (two sizes), toothbrushes
Other items (examples): baby chairs, children's dishes, spoons, and forks, floaties, potty training seats

We don't offer menu items specifically for children, but we can serve adult menu items in a manner that is more suitable to children. Please ask if you would like us to do that.

Rates for accommodation vary depending on age.
Preschoolers (0 - 5): Basically free, assuming they do not require a separate bed and are not served meals.
Elementary school children (6 - 12): Children's rates.
Junior high school children on up (13 or older): Adult rates.
* Rates may vary depending on the plan. Please check the plan details.

Sorry, but no. We do not provide baby food.

We provide dishes and cutlery for infants and small children. Supplies are limited, so please let us know in advance if they are required.

No, we do not offer children's swimsuits for rent. Please wear your own swimsuits when using the pool.

Children five years old and younger are not required to have a separate bed.

There are no convenience stores or supermarkets near the hotel. The closest convenience stores and supermarkets are about 10 kilometers from the hotel.

Kouri Beach, Teenu Beach, and Peace Beach are all within five minutes by car.

You can buy souvenirs at Kouri Island Station Sorahashi, which is close to Kouri Bridge. Sorahashi also provides shipping services for the souvenirs.